Careers at Credit Union Baywide

Looking for a great team culture with an organisation that puts people first and gets results?

 

Our organisational values

We're one team

Stand together   l   Tū kotahi

We are one team for one purpose. We are all here for our members and community, our organisation and the common goal. We listen and work hard to understand our member’s needs, goals and aspirations to deliver the best service and outcomes. Our diversity is our strength and our bond.

 

We're good people 

Stand proud   l   Tū pakari

We do the right thing always. We take accountability for and own our actions and interactions. We challenge ourselves and each other to become better people. We respect each other, who we are and where we come from.

 

We raise the bar

Stand tall   l   Tū toa

We do our best every day. We are proud of our point of difference and have a can do attitude. We are innovative. We look to the future in pursuit of a better tomorrow for our family, whanau and community.

Benefits of working at Credit Union Baywide

Aside from a chance to work alongside some great people, NZCU Baywide offers an extensive range of benefits.*

Because we care about your health, wellness and family, we offer:

  • Generous sick leave entitlements
  • Paid birthday leave (Mondayised if your birthday falls on a weekend)
  • A warm family orientated culture and flexibility
  • Critical illness insurance cover provided to all permanent staff of $10,000
  • Group life insurance cover provided to all permanent staff of $100,000

*For permanent staff only. Employee benefits are subject to change.

We are a team – what you do counts.

Whatever your role at Credit Union Baywide you’re an integral part of our success. Our individual talents, skills and experience make our team stronger so we succeed together. We have a great management team passionate about individual and team success. They encourage fun and recognise and reward success!

This is what some of our team members have to say

Glenys Hannan - Lending Consultant, Napier

To do what we do, you really need empathy and to want to help people. I am a Branch lender so 90% of any Lending is done face to face. Our members trust us to assist with improving their financial position as we help them grow in confidence with banking. We’re not here to tick boxes - we’re here to make sure members have a really good experience, and are happy to have developed the relationship with Credit Union Baywide.

Carissa Quaife – Risk Adviser, Hastings

The financial industry is always changing, which means that work is never ‘business as usual’. We work hard to stay in-step, which is busy, but that’s the part I like the most; it’s never boring. What my team does is ensure our Credit Union is always up to date with the regulatory changes occurring throughout the financial services industry, and ensuring Credit Union Baywide meets its legal obligations, so we can continue helping members throughout New Zealand.

Lile Pine - Multi Branch Manager, Auckland

Whether they’re accessing $50 or $500 it’s all about that satisfaction from the customer. Often, it’s not just monetary help we offer. It might be an hour on the phone, talking to a member about how to use internet banking. They will thank us for our patience and taking the time to do that for them but as I always say, it’s no bother – patience is free!

I think I will always stay customer-facing. I just love the interaction!

Mike Savage – Branch Manager, Christchurch

Our goal is to give our members complete confidence and provide professional advice that is based on recommending the best products to suit their needs. Ranging from identifying the right savings options and showing them how to use mobile banking, to setting up a KiwiSaver account or the tools needed to get their home loan deposit savings on track. We pride ourselves on the fact that we get to know each individual and help them to reach their own goals and life ambitions. Working here means a whole lot more than simply working in a bank, it allows me to do my best for others.

Developing leadership

Credit Union Baywide offer their staff exceptional development opportunities across all aspects of their roles. We are committed to ensuring staff are not only equipped to be expert in the technical capabilities required to succeed, but we aim to develop the whole person. For our leaders, we provide a professional Leadership Development Programme that enhances their personal effectiveness and their ability to lead their teams confidently.